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Audits are no fun. If you owe an insurance company money, or they owe you, it is important you get a grip on the facts of the situation first. Armed with facts, it is often possible to negotiate a very favorable settlement. If you’d like help with an audit issue, please send me an email with your contact information, and we will set up a phone call to discuss. My email address is donbury@icrs.biz
Below is the basic background information you may find helpful.
Most contractors find they are subject to premium audits from insurance companies for general liability, workers compensation, and sometimes for automobile, and even builders risk insurance policies. This applies most types of contractors, including general contractors, plumbing contractors, heating ventilation and air conditioning (HVAC) contractors, electrical contractors drywall contractors, painting contractors, roofing contractors, and so on.
A premium audit is a review of your business operations, financial reports, and records to determine what to charge you for your contractor liability insurance, workers compensation, or other coverage provided. The objective is to determine the final earned premium for a given policy that was issued on the basis of payroll, sales, subcontracting costs, or other variables.
When policies are issued, the premium is often based on projections you provide for sales or payroll. Your insurance rates can vary based on this information, the audit determines what the correct premium should be based on your actual experience.
An auditor selected by the insurance company conducts the audit. They may be an employee of the insurance company, or an employee of an auditing firm, or even an independent contractor.
THERE ARE THREE TYPES OF PREMIUM AUDITS.
Depending on the size of your premiums and your operations you may get one of the following:
Physical Audit — Conducted at your premises or at a secondary location such as your accountant’s office.
Phone Audit — An auditor contacts you over the phone to complete the audit. This type of audit is generally for small- to mid-sized accounts.
Mail Audit — A voluntary audit form with instructions is mailed to you. Mail audits are generally conducted for smaller accounts.
RECORDS AUDITORS MAY ASK TO SEE:
Auditors are likely to ask for one or more of the following types of records:
Journals and Ledgers
Tax filings
Individual Pay Records
Time cards
Vehicle titles
Contracts with clients
Contracts with subcontractors
Records of Job Costs
P&L Statements
Balance Sheets
QUESTIONS AUDITORS MAY ASK
The auditor will likely ask questions about your records or operations. They may be asking questions to determine if the correct classifications are being applied. If an auditor decides you are not correctly classified, it can have an unwelcome surprising result of a large audit billing. Make sure you understand your classifications, and how the boundaries of your particular classifications are defined.
An auditor may ask for a tour of your operations, if they feel it may be necessary to verify correct classifications are being used.
Be familiar with how credits can be applied to your audits.
Insurance classification and rating rules often allow credits to your audit, but your records must be maintained to provide the necessary information in detail and summary form.
When premiums are based on payroll, it is generally defined as Total Remuneration for services performed by an employee.
Remuneration in most states, means money or substitutes for money, and includes:
Bonuses
Commissions
Holiday Pay
Other Money Substitutes
Overtime Pay
Payments made to Profit Sharing Plans
Payments made to statutory benefit plans
The value of board and lodging
Tool Allowances
Wages
Understand the following terms and definitions to help make sure you avoid overpaying from an audit.
OVERTIME
In most states, the amount attributable to overtime in excess of the regular time pay rate may be deducted. It must be clearly identified in your records. It must be shown separately by employee and in summary by class of work.
DIVISION OF PAYROLL
Division of an individual employee’s payroll to more than one classification is not allowed, except for construction or erection operations and/or certain executive officer classifications. For construction or erection operations, the payroll of an employee may be allocated to each type of work performed on daily time cards. If not, wall wages will be charged against the highest rated classification to which the employee is exposed.
SUB-CONTRACTORS
Avoid becoming responsible for injuries to employees of subcontractor, by obtaining certificates of insurance naming you additional insured. Also, include in your subcontract agreements hold harmless and indemnification agreements in your favor. Auditors look to see if you have adhered to the terms in your policy as respects to your subcontractors. Sometimes audits go bad when the certificates are not in place, or the auditor decides payments to subcontractors are really wages to employees.
AUTOMATED RECORDS
Set up your automated records to provide auditors what they need, and you will find your audits go smoothly, and save you lots of time in the future.
DOCUMENTS YOU MAY BE ASKED FOR AT AN AUDIT
Accounts payable journal and cash dispersements;
A/R journal;
All vehicle leases, including but not limited to, owner-operator leases;
Annual income tax statements
Documents supporting entries in the journals and financial statements;
Driver and vehicle logs
Expense journal
Income Statements – monthly;
Individual earnings reports;
Payroll records including the payroll journal;
Quarterly 941′s;
Registrations for owned vehicles;
SUI’s (State Unemployment Reports – DE 6′s in California)
The general and subsidiary sales ledgers, and all underlying journals;
We are here to help.
To Your Prosperity!

Don Bury, President
Insurance Cost Reduction Services
800-760-1867
donbury@icrs.biz
Get The 5 Questions That Cause Insurance Brokers To Go Scrambling To Lower Your Costs.